It's been a while and you need an update.
There it is. It's People's Exhibit Number One. "It has my mark on it" as Lt. Tragg used to say on Perry Mason.
What you have here is a GE Washer motor and my wonderful wife not only got GE to send us a new one for half price, but also install it for free. Never mess with a former customer service person!
Bobbie called GE after their traveling ambassador of service (harumph!) left us stunned after he implied we were to blame for a washer that broke after only four and a half years of service. "The instructions under the lid tell ya not to open the lid while the washer is running." Huh?
After some reflection and thought, Bobbie came to the conclusion that he described a design flaw in the product. She quoted his very words to the GE call center person. We had done everything GE asked us to do, so it was time for her to ask in return. Negotiations ensued and soon Bobbie had a deal.
The motor arrived a few days later, and a new repairman a few days after that on July fifth. But don't think it was as good as new. The next week, the washer started make dreadful noises during a large load of towels. The problem abated once we took some towels out, but it now has us cautious. NOT AGAIN! Updates as they occur.
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